TMF Warranty
*Toronto Mattress Factory Warranty Policy*
At Toronto Mattress Factory, we stand behind the quality of our mattresses. We offer a 15-year warranty on all our mattresses, effective from the date of delivery.
*What's Covered:*
- Defects in materials and workmanship
- Sagging or dips in the mattress exceeding 1.5 inches
- Cracks or breaks in the foam
- Failure of the mattress to conform to our quality standards
*What's Not Covered:*
- Normal wear and tear
- Damage caused by misuse or neglect
- Stains or spills
- Mattress firmness or comfort preferences
- Damage caused by foundation or support issues
*Warranty Claims:*
To make a warranty claim, please contact our customer service team within the warranty period. We may request proof of purchase and photos of the defect.
*Warranty Resolution:*
- We will repair or replace the defective mattress at no cost to you
- If we are unable to repair or replace the mattress, we will provide a full refund
*Return Policy:*
Our 100-night trial policy allows you to return your mattress for a full refund within 100 nights of delivery. Please see our return policy for details.
*Warranty Transfer:*
This warranty is non-transferable and only applies to the original purchaser.
*Changes to Warranty Policy:*
We reserve the right to modify or update this warranty policy at any time.
By purchasing a Toronto Mattress Factory mattress, you acknowledge that you have read and understood our warranty policy.